Asana Virtual Services (“Asana VS”, “we”, “us”, “our”) (ABN 63 119 589 889) is committed to protecting your privacy and handling personal information in accordance with the Australian Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, store, and disclose personal information in the course of operating our business, including through this website www.asanavs.com.au

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What type of information we collect:​

We may collect personal information at different stages of our interaction with you.

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When you visit our website or make an enquiry, we may collect:

• your name

• your email address

• your phone number

• your business or practice name

• information you choose to include in an enquiry or communication

 

When you engage Asana Virtual Services as a client, we may also collect additional information reasonably necessary to provide our services, including:

• your full address

• yoyou ur date of birth

• billing and invoicing details

• other information relevant to service delivery, administration, or compliance

 

We may also collect limited technical information automatically, such as:

• browser type

• device type

• pages visited

• general website usage data

This information is collected through cookies and similar technologies.

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How we collect personal information

We collect personal information when you:

• submit an enquiry via our website

• contact us by email, phone, or social media

• engage our services and complete onboarding or administrative processes

• interact with our website through cookies or analytics tools

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Use of Cookies

We use cookies to provide an enjoyable website experience. You can learn more about cookies here: http://www.allaboutcookies.org. 

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How we use your personal information

We use personal information for purposes including:

• responding to enquiries and communicating with you

• providing and managing our services

• onboarding clients and maintaining client records

• invoicing and business administration

• improving our website and user experience

• meeting legal and regulatory obligations

 

We only collect and use personal information that is reasonably necessary for our business operations and service delivery.

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Disclosure of personal information

We may disclose personal information to:

• service providers or contractors who assist with business operations (such as website hosting, email services, accounting or software providers), where reasonably necessary

• regulatory authorities where required by law

 

We take reasonable steps to ensure that any third parties we share information with handle personal information appropriately and in accordance with applicable privacy obligations.

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Third-party websites and platforms

Our website may contain links to third-party websites or platforms. Asana Virtual Services is not responsible for the privacy practices, security, or content of external websites. Personal information provided through third-party platforms is governed by the privacy policies of those platforms.

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Data security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

While we use commercially acceptable means to protect personal information, no method of transmission over the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.

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Access and correction

You may request access to, or correction of, personal information we hold about you by contacting us using the details below. We will respond within a reasonable timeframe.

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Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this website and will take effect upon publication.

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How you can contact us

If you have any questions or concerns about this Privacy Policy, please contact:

Email: hello@asanavs.com.au

Phone: 0492 893 206

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